Get in Touch

Whether you want to discuss ring details, share feedback on your piece, or need personalized styling recommendations, we’re here for you.

Email Support: Send to service@usaielectron.com, and we’ll reply within 24 hours on U.S. business days.
Online Chat: Click “Chat with Us” in the bottom right corner of the homepage for real-time assistance during business hours (9 AM–5 PM EST).
Contact Phone Number: +852 3511 1088
Hotline Service Hours: PDT 9 AM–6 PM